Jolie Étoile – Terms & Conditions

Welcome to Jolie Étoile. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

1.1 All products and services on this website are offered subject to these Terms & Conditions. By placing an order, you agree to these terms.
1.2 We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website constitutes acceptance of the updated terms.

2. Orders and Payment

2.1 All orders are subject to availability and confirmation of the order price.
2.2 Prices are displayed in the specified currency and include applicable taxes unless stated otherwise.
2.3 Payment must be completed at the time of purchase. Accepted payment methods are listed on our website.
2.4 We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraudulent activity.

3. Shipping & Delivery

3.1 Products are shipped from China. Shipping times are estimated and may vary.
3.2 Customers are responsible for customs duties, taxes, or additional charges imposed by their country.
3.3 Please ensure that shipping details are correct. We are not responsible for lost or delayed shipments due to incorrect information provided by the customer.

4. Returns & Refunds

4.1 Our 14-day return policy applies. You may return items within 14 days of receiving your order if they meet the return criteria.
4.2 Items must be returned in their original condition, unworn, with tags, and in original packaging.
4.3 Return shipping costs are the customer’s responsibility unless the item was defective, damaged, or incorrect.
4.4 Refunds will be processed to the original payment method within 10 business days after inspection.

For full details, please see our 14-Day Return Policy page.

5. Intellectual Property

5.1 All content on this website, including images, text, logos, and designs, is the property of Jolie Étoile or its licensors.
5.2 Unauthorized use of website content, including reproduction or distribution, is strictly prohibited.

6. Limitation of Liability

6.1 Jolie Étoile is not liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
6.2 We strive for accuracy in product descriptions and pricing but are not responsible for errors or omissions.

7. Governing Law

7.1 These Terms & Conditions are governed by the laws of the country in which Jolie Étoile operates.
7.2 Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the applicable courts.

8. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@jolieetoile.com